Cancellation Policy

1. Payment Terms 50% of payment is due upon receipt of this invoice unless otherwise agreed in writing. Orders are confirmed only after deposit is received. The remaining balance is due 48 hours before pick-up or delivery. Late payments may result in order cancellation or delay in fulfillment. 2. Cancellations & Refunds Orders canceled 4 days or more before the scheduled pickup or delivery date are eligible for a full refund. Cancellations made within 3 days of the event are non-refundable due to ingredient preparation and scheduling commitments. 3. Delivery & Pickup Delivery is available for an additional fee starting at $15. It is the Client’s responsibility to provide accurate delivery details and ensure someone is available to receive the order. Pickup orders must be collected at the agreed-upon time. Unclaimed orders will not be refunded. 4. Food Handling & Allergies Our products may contain or come into contact with common allergens, including dairy, nuts, gluten, and fruit. While we take precautions, we cannot guarantee an allergen-free environment. The Client assumes responsibility for informing guests of any potential allergens. 5. Liability Once an order has been delivered or picked up, Beck Boards LLC is no longer responsible for product quality, freshness, or food safety. Perishable items should be refrigerated promptly and consumed within timeframes recommended by the FDA (24 hours). 6. Custom Orders & Substitutions Ingredient availability may vary. We reserve the right to make equivalent substitutions if an item is unavailable while maintaining the integrity, quality, and aesthetic of the board or table. 7. Limitation of Liability To the fullest extent permitted by law, Beck Boards LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to food-related illnesses, allergic reactions, or event disruptions. Our total liability for any claim shall not exceed the total amount paid for the order. The Client hereby releases, waives, and discharges the Caterer, its employees, agents, and affiliates from any and all claims, liabilities, damages, losses, or expenses of any nature whatsoever arising out of or related to the storage, handling, serving, or consumption of food provided by the Caterer (“Food Service Activities”), including claims of injury, illness, or death. 8. Agreement By completing payment, you acknowledge and agree to these Terms of Service.